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only to be used to remedy a specific symptom. The three resources below are to be considered prescription medicine.
#Mhotspot says driver problem found software
This may be helpful if your device is not recognized by your software and you have recently updated your OS or changed the connected devices.
#Mhotspot says driver problem found how to
Mac OS X - How to Re-Configure Your MIDI Studio This guide demonstrates how to create a new configuration for your MIDI setup in Mac OS X.This may be necessary if issues appear only after updating your operating system or may be useful to determine if a driver was installed correctly or not.
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Mac OS X - Problems With MIDI Devices After an Update This guide walks through deleting MIDI drivers on a Mac. This guide will walk you through checking your UBS 3.0 ports and chipset drivers. For example, if your device passes the test on one computer and not another, this may be the reason. USB 3.0 Ports and USB 2.0 Devices It may be useful to check if your computer has USB 3.0 ports, which can cause problems if not updated correctly. If the keyboard or device is responding differently than expected, this can help confirm exactly what data the device is sending to the computer. Using a MIDI Monitor to Test Your Device If your device passes the Quick Test above but you still don't see any response from it (does not show up in your software, will not trigger your virtual instrument, etc.), you can use a MIDI Monitor to confirm if it's still communicating correctly with the computer. If you continue to run into trouble, contact our Technical Support team for further assistance. It may also be a good idea to run the same test on a different computer. At this point, you will want to test different USB cables and USB ports. 
If the device does NOT pass the test above and does NOT appear in the System Report, this may indicate that the device is defective.
Connect the keyboard to the computer again, and select Refresh Information a second time. This will make the computer rescan the ports. If you do not see your device listed here, disconnect it, and select File > Refresh Information. If your USB device is connected, you should see it displayed under one of these: You can expand each bus by clicking on the arrow next to it. On the right, you will see all of your available USB buses and their connected devices. On the left-hand side of the window, under Hardware, select USB. A System Report window will be displayed. In the window that appears, click on System Report. In the upper-left of the screen, click the Apple Menu, and select About This Mac. 
Disconnect your USB device, count to 5 and then plug it back in. If this appears to be the case, contact Technical Support for further assistance. This is a good opportunity to try different USB cables, different ports and confirm with a different computer. If the Device Manager does not flash at all, this means that your product is not recognized by the computer and could indicate a problem with the device. Often times the system may label something it doesn't recognize as just 'USB Audio Device.' This is another indication that drivers may not be installed or updated correctly as discussed in Step 3. Plug the device back in and watch the Device Manager again to see what pops up. If the Device Manager flashes, that will indicate that the computer does see your device and may just be putting it in another category or labeling it something different. An easy way to test this is to watch the Device Manager while unplugging the device. If the product does NOT appear according to the tests above, the device may just be labeled differently in the device manager or it may indicate a problem with the device. For more information on resolving this, see Step 2 in the Further Troubleshooting section of this guide. #Mhotspot says driver problem found windows
Remember that these are windows drivers and are not specific to your device. If the product appears with a yellow triangle or other icons next to it, and/or appears in a different category in Device Manager, this may just indicate that the drivers are not installed correctly or are out of date.If you are still having trouble with the response from the device, please refer to the Further Troubleshooting section or contact Technical Support for further assistance. If your device appears similar to the image above, this will indicate that it's connected and communicating properly. Double-click on the Sound, Video and Game Controllers category and you should find your device:.If sorted by category, click on Hardware and Sound to find the Device Manager. Connect your USB device and open the Device Manager.Please use any reference to the Keystation Mini 32 as a reference to your own device. An M-Audio Keystation Mini 32 will be used as an example for these tests.
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